Please read this policy before booking. By booking an appointment with Lovit Nails, you agree to the terms below.
Booking Deposits
A non-refundable deposit is required to confirm every appointment.
- A minimum deposit of R150 is required for a single-service booking.
- A R300 deposit is required when booking two services, such as a manicure and pedicure.
- The remaining balance is payable once your service has been completed.
Rescheduling and Cancellations
You may reschedule your appointment up to 48 hours before your scheduled appointment time.
If you cancel late, do not arrive, or do not give the required notice, your deposit will be forfeited and will not be refunded.
Late Arrivals
Please arrive on time for your appointment.
- Arrivals 5–10 minutes late may incur a R100 late-arrival fee.
- If you are more than 10 minutes late, your appointment may be cancelled and your deposit will be forfeited.
- For a two-service booking, the first appointment may be cancelled after 10 minutes of lateness and the second after 20 minutes of lateness. No refund will be issued.
Nail Preparation
Please arrive with clean, bare nails.
Your nails must be completely free from nail polish, gel, acrylic, or any other nail product. Product removal or soak-off is not included in your appointment time. Arriving with product on your nails may result in your appointment being cancelled, with no refund.
Refills
Refills are recommended within 2–4 weeks of your original appointment.
Salon Etiquette
- No children are allowed in the salon.
- Clients may not bring anyone with them unless this has been agreed with Lovit Nails beforehand.
- There is no dedicated parking. Please park in front of the yard where space is available.
Thank you for respecting Lovit Nails’ time and policies. These rules help us give every client the best possible service.